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Mike,
I've had similar problems here and although it is difficult, I tell users of 
these devices that they are defective if they "INTERCEPT" radio signals. I 
then advise them to contact the manufacturer of the device.
This sometimes doesn't sit well but in the long term I have found this to be 
the best policy. Be courteous but not apologetic.
73,
John - W2YR
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<HTML><FONT FACE=arial,helvetica><FONT  SIZE=3>Mike,
<BR>
<BR>I've had similar problems here and although it is difficult, I tell users 
of 
<BR>these devices that they are defective if they "INTERCEPT" radio signals. I 
<BR>then advise them to contact the manufacturer of the device.
<BR>
<BR>This sometimes doesn't sit well but in the long term I have found this to 
be 
<BR>the best policy. Be courteous but not apologetic.
<BR>
<BR>73,
<BR>John - W2YR</FONT></HTML>
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