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[RFI] Safety Recall: 15 million APC Surge Protectors sold before 2003

To: "rfi " <rfi@contesting.com>
Subject: [RFI] Safety Recall: 15 million APC Surge Protectors sold before 2003
From: donovanf@starpower.net
Date: Sat, 2 Nov 2013 01:31:26 -0400 (EDT)
List-post: <rfi@contesting.com">mailto:rfi@contesting.com>
Now this is a good reason to avoid use of MOVs in branch 
circuits! There are 700 reports of overheating and melting 
caused by Surge Protector Devices sold prior to 2003 and 
55 property damage reports from smoke and fire. 

Please read below to ensure that the Surge Protection Device 
you may be using is a UL 1449 Edition 3 listed product 
and not be a part of this recall. 

Anyone using one of these recalled products should discontinue 
their use immediately. Read the "Incidents/Injuries" section 
below and you will have a better understanding. These 
devices were tested to the older UL 1449 Standard. This UL 
Standard has undergone several revisions since these devices 
were manufactured and marketed. 

You should not use any AC power surge protection device that 
is not UL 1449 Edition 3 listed. The Edition 3 is the important 
part as that ensures testing to the most recent UL Standard 
(September 2009). 

An MOV should never be connected directly across the AC 
power line as a sustained over voltage may cause the device 
to go into thermal runaway resulting in a fire. A thermal 
disconnect associated with the MOV is required to open the 
circuit should the MOV become warm. This disconnects the 
MOV from the circuit before it gets to the point of thermal 
runaway that may cause a fire. 

- - - - - - - - - - - - - - - - - - - - - - - - 

RECALL INFORMATION 

Schneider Electric Recalls APC Surge Protectors Due to Fire 
Hazard 

WASHINGTON, Oct. 3, 2013 /PRNewswire-USNewswire/ 

Consumers should stop using this product unless otherwise 
instructed. It is illegal to resell or attempt to resell a 
recalled consumer product. 
Recall date: October 3, 2013 

Recall Summary 

Name of Product: APC SurgeArrest surge protectors 

Hazard: The surge protectors can overheat, smoke and melt, 
posing a fire hazard. 

Remedy: Replace 

Consumer Contact: Schneider Electric IT Corp., toll-free at 
(888) 437-4007 from 8 a.m. to 5 p.m. ET Monday through 
Friday, or online at http://recall.apc.com, or www.apc.com 
and click on the Recall link to submit a claim and obtain 
more information. 
Photos available at 
http://www.cpsc.gov/en/Recalls/2014/Schneider-Electric-Recal 
ls-APC-Surge-Protectors/ 

Recall Details 

Units: About 15 million 

Description: This recall involves APC 7 and 8 series 
SurgeArrest surge protectors manufactured before 2003. The 
model and serial numbers are located on a label on the 
bottom of the surge protector. The two numbers that follow 
the first letter or letters in the serial number sequence 
indicate the year of manufacture. The unit is included in 
the recall if the numbers are 93, 94, 95, 96, 97, 98, 99, 
00, 01 or 02. APC and the words Personal, Professional, 
Performance or Network are printed on the surge protectors. 
The following model numbers are included in this recall. 

7 Series model numbers 8 Series model numbers 

NET7 NET8 

NET7T NET8N 

NET7T-C PER8T 

PER7 PER8T R 

PER7C PER8T R-CN 

PER7T PER8TVR 

PER7T-CO PER8XTV 

PER7T-U PRF8T2 

PER7TX137 PRF8TT 

PER7-U PRO8 

PER7X148 PRO8T2 

PRF7 PRO8T2C 

PRF7T PRO8T2MP12 

PRO7 PRO8T2MP12B 

PRO7C PRO8TV 

PRO7T 

PRO7TX183 

Incidents/Injuries: The firm has received 700 reports of the 
surge protectors overheating and melting and 55 claims of 
property damage from smoke and fire, including $916,000 in 
fire damage to a home and $750,000 in fire damage to a 
medical facility. There are 13 reports of injuries, 
including smoke inhalation and contact burns from touching 
the overheated surge protectors. 

Remedy: Consumers should immediately stop using the recalled 
surge protectors, unplug them and contact Schneider Electric 
for a free replacement surge protector. 
Sold at: Best Buy, Circuit City, CompUSA, and other stores 
nationwide from January 1993 through December 2002 for 
between $13 and $50. 

Manufacturer: American Power Conversion (APC), now known as 
Schneider Electric IT Corp., of West Kingston, R.I. 

Manufactured in: China, Philippines 
The U.S. Consumer Product Safety Commission (CPSC) is still 
interested in receiving incident or injury reports that are 
either directly related to this product recall or involve a 
different hazard with the same product. Please tell us about 
your experience with the product on SaferProducts.gov. 

CPSC Consumer Information Hotline 
Contact us at this toll-free number if you have questions 
about a recall: 
800-638-2772 (TTY 301-595-7054) 
Times: 8 a.m. - 5:30 p.m. ET; Messages can be left anytime 
Call to get product safety and other agency information and 
to report unsafe products. 

Media Contact 
Please use the phone numbers below for all media requests. 
Phone: (301) 504-7908 
Spanish: (301) 504-7800 
SOURCE U.S. Consumer Product Safety Commission 

Additional information may be found at: 
http://recall.apc.com/en 






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