Been always happy with the decision to go Ten Tec when the Triton I came
out - Jack Birchfield nursed me thru some problems, even saw to it I got a
new board for the rig (when a cap in the KR20 keyer failed and blew up the
board). Never had a problem that wasn't handled in a very satisfactory
y. - Larry K8PUJ
-----Original Message-----
From: Gerald C Totten <gctotten@juno.com>
To: tentec@contesting.com <tentec@contesting.com>
To: <tentec@contesting.com>
Date: Wednesday, May 10, 2000 10:24 PM
Subject: Fw: Re: [TenTec] Re: Hercules
>
>Re: TEN-TEC service,
>
>Wait till you buy a new rig from Ken.... and it is dead out of the box
>and the dealer wont take it back ( says it's company policy ) and you
>spend a lot of money sending it to the east coast repair depot twice and
>it comes back un repaired but with a big scratch on the face so you send
>it to the west coast repair depot and they keep it for a month and when
>you get it back it's still dead so you kiss your money good by.
> TEN-TEC may not be perfect but I have never had that happen with them.
>I can't begin to tell you the hours Garland has spent on the phone with
>me or the boards he has sent me so I can swap them out and locate a
>problem. I have worked in the electronics field for many years and I
>appreciate the folks at TEN-TEC.
>
>TEN-TEC and CW forever !!!
>73
>Jerry K8JRO
--
FAQ on WWW: http://www.contesting.com/tentecfaq.htm
Submissions: tentec@contesting.com
Administrative requests: tentec-REQUEST@contesting.com
Problems: owner-tentec@contesting.com
Search: http://www.contesting.com/km9p/search.htm
|