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Re: [TenTec] Ten-Tec color changes

To: tentec@contesting.com
Subject: Re: [TenTec] Ten-Tec color changes
From: "Rob Atkinson, K5UJ" <k5uj@hotmail.com>
Date: Wed, 03 Apr 2002 02:00:03 +0000
List-post: <mailto:tentec@contesting.com>
I think most hams prefer the tan/gray look because it comes closer to matching commercial equipment that you might find in professional situations such as broadcasting. I don't look at the black thing as an attempt to become equal to the JA gear. I view it purely as a business/marketing decision. You have to understand that these guys have to do things sometimes that they may not want to do in order to sell radios, make money and stay in business. They might like tan radios; they might like the idea of taking a stand and being different but in the end if they're good at running a business, they'll have to do what's best for the company and that means making gear that will appeal to the broadest market.

Threre was a time when every manufacturer made a distinctive product line--everyone remembers the shack photos of hams sitting next to their S-Lines etc. not a wire in sight, proudly (justifiably so) beaming at the camera. Manufacturers made everything to match; it looked good and it kept customers "in the family" by building brand loyalty. You couldn't stick that Heathkit speaker cabinet next to the KWM2A; no you had to go get the Collins widget with the phone patch built in with the speaker or whatever that thing was they made so it would all match. Same with Drake et al. and even the JA companies.

Then in the early 1980s I believe, someone, maybe at a consumer audio electronics company, discovered that if you made the separate audio (video etc.) components so they'd look okay together but not *really* unique, your Teac CD player, JVC amp and so on would fit in with not only same company products but everyone else's as well, and you could sell your FM tuner to the guy with the Panasonic amp or the Technics turntable and Sony CD player and get more sales volume. I think this idea eventually made it into the JA ham product lines because those companies (Kenwood anyway) made other things. At some point, Ten Tec had to decide to go this route, so that they could sell not only to us, but to the guys with shacks full of JA gear. You might harrumph that in principle no one should make a buying decision based on looks but then what's all the focus on the Orion appearance all about? Also, face it, there's 3 JAs and 1 Ten Tec--being a smart businessman also means knowing when to throw in the towel.

Most hams may not realize that ham equipment companies are small. Very small. I'll bet the whole Ten-Tec payroll is around 50. In bigger companies the ham divisions are there not for big profits but because they may use hams as a sort of beta test population or there are enough guys on the payroll who are hams, and love the hobby to keep the product lines going. Maybe the CEO is a ham. Sometimes these companies get bought by Big Conglomerates, the bean counters rule that the ham division is unprofitable and that's the end of that (a couple of well known American companies come to mind). Ten Tec has the support of their enclosure, tool and die, and commercial lines but they still must make ham equipment that will generate revenues. There's a lot to do to bring Orion to market. The design has to be finished. The rig has to be photographed, and ad layouts made. The manual has to be written (it's not as easy as you may think). The bench techs have to learn about the new rig. The sales staff has to learn about it so they can talk about it and the assy. line has to be set up. It's a pretty big deal and they're probably working long hours these days, and after all that, of all the licensed-for-HF hams world wide, with maybe 15% active, and of that, a very tiny percent able to afford it with the setups to make full use of it, they'll probably sell 3,000 to 5,000 of these things tops over time. Will all that on the line, the idea of staying individualistic and alienating the potential JA gear-owner customer is not an option.

73
Rob
K5UJ

P.s. I doubt if anyone is going to start making a single 3-500 amp. The ones on the market don't appear to be moving all that well. QRO recently dropped theirs from their product line.


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