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[TenTec] The Mechanics and Psychology of Negatve Reviews

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Subject: [TenTec] The Mechanics and Psychology of Negatve Reviews
From: kw0d@netexpress.net (Dave Kamp, KW0D)
Date: Wed, 10 Jul 2002 14:05:23 -0500
Hi Brian et al;

Kudos for overcoming the initial reaction... and the blown final isn't
unusual.  A local friend had the same thing happen with a brand-new
YaeComWood, so it's not a TT thing.  It's probably more related to
manufacturing techniques of the transistors... nothing to get shook-up
over... but I suppose a guy could avoid that situation by punching holes in
the cover, rigging up a quartet of 6146's and a 12BY7A driver... wouldn't
that be an interesting combination of technology?

(I'm just kidding, but I know of several hams that wouldn't hesitate to
pull out the Greenlee punches and warm up the soldering iron...)

DK  :-)


Brian wrote:

>Over the last two months I've experienced problems seemingly related to my
>Jupiter that have opened my eyes to the the mechanics and psychology of
>negative reviews, not just for the Jupiter, but any radio.  Why bring the
>issue up here?  Simple.  This experience has taught me the value of proper
>troubleshooting, elmering, and biting one's tounge.
>
>In April I purchased a new Jupiter.  Within two weeks of receiving it a
>transistor in the finals failed and the radio had to go back to TT for
>repair.  TT did a fine job of explaining to me what the problem was, and the
>fact that early component failure is an infrequent, but not uncommon,
>occurence in all electronics manufacturing....

73's from KW0D Dave in LeClaire, Iowa

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