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Re: [TenTec] Orion reflector discussions and others

To: tentec@contesting.com, tentec@contesting.com
Subject: Re: [TenTec] Orion reflector discussions and others
From: Bill NY9H <ny9h@arrl.net>
Reply-to: tentec@contesting.com
Date: Wed, 08 Sep 2004 15:29:25 -0500
List-post: <mailto:tentec@contesting.com>
on the contrary ,

I think the comments, while still not entirely favorable, are indicating a MORE stable radio. Such additional comments are the only way I would start to consider spending 3 K on a radio that my initial evaluations ( not ownership) rejected.
So the discourse is healthy for the current happy owners, as it will increase the residual value of the radio, as well as TenTec who will continue to "fine tune" the firmware.


bill

At 02:03 PM 9/8/2004, Ron Pfeiffer wrote:

I have been reading this reflector for several years and have observed the same behavior three
times now. When the Jupiter was first released there was an avalanche of discontent wrought
upon this reflector. In time it died down and the Jupiter became a stable product. Then the
ARGO V was released and out of the wood work came the problem tellers and that too died down.
Now we have the Orion and the same thing is happening. In time it will die too.


My point is: has everyone who voiced a problem already contacted Ten Tec and
exhausted their support? I ask this because I had a long talk with the gentleman at Ten Tec
at the New England Boxborough show. They all emphasized that they will make every radio they
sell work "period". But you have to contact them.


This forum is a place to go when Ten Tec has failed us and we seek other amateurs creative
investigations. The Orion, etc are not kits they are assembled products that should work and
we should demand Ten Tec stand behind them. They do a MUCH better job that the other
big three!


If 20 people complain about the same problem on this reflector but only one contacts Ten
Tec do you think that Ten Tec thinks there is a problem? Thank goodness that Ten Tec is
proactive company that reads this reflector and uses the information.


It is unfair to Ten Tec to slam their new products in this medium before they are given a chance
to "make right" your issues. Look what happened to the DELTA!


If you want to rebuttal please send direct to n1zsw@hotmail.com and avoid clogging the
reflector.


rOn
ps- No affiliation with Ten Tec.

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