Gentlemen:
I, for one, have enjoyed my long term consumer relationship with Ten Tec
and I offer my support of both their products (by purchasing them) and their
policies (by understanding and abiding by them). I have found Ten Tec sales and
support staff to be courteous, fair and professional. My service-after-sale
experiences with Ten Tec have been superior compared to competing
manufacturers.
I fully intend to patronize Ten Tec in the future, regardless of what I
read on some of these reflectors, because I appreciate the company's individual
service and superior equipment. My Orion is a significant improvement over my
Omni 6+ and I plan to give v2.0 a real test once its made available before I
come to any conclusions.
We are fortunate indeed to have such a manufacturer, and a representative
like Scott, who cares enough to read and listen to our needs and even our
complaints. You have read for yourselves the lengthy replies he has offered to
your questions in the past few days. Although some of what he may be reading
here of late may give him some irritation, Ten Tec will get through this
unveiling of its new offering and I have confidence that it will be widely
embraced by the amateur community. 73,
Vince K7NA
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