Larry,
I had a problem with my Omni Six where the radio had to be returned to TenTec
four times and each time something else would go wrong. Eventually, the radio
was fixed and the folks at Tentec remained as helpful as they could be. After
the first two times TenTec paid all the shipping and didn't charge me for their
work. Early on in the process I spoke with the service manager, Paul Clinton,
and he gave my radio priority service after that, so I didn't have to wait
weeks for the returns. Eventually,Tentec put my radio on a machine that kept
making it transmit over and over (for a week) before they sent it back the
final time. I, too, was loosing patience, but TenTec didn't let me down, even
if it took some time. In my experience they will do the right thing. Don't give
up.
Jeff (KX2P)
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