TenTec
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[TenTec] OII

To: tentec@contesting.com
Subject: [TenTec] OII
From: john <johnmb@nc.rr.com>
Reply-to: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Wed, 11 Nov 2009 19:09:33 -0500
List-post: <tentec@contesting.com">mailto:tentec@contesting.com>
I think it's a shame that a well thought out posting about the lack of 
ongoing support for the OII is labelled as "whining".  Calling it that is 
as childish as it is inaccurate.

Though the OII is a fine rig (as all posters have said) times change, usage 
changes,  technology changes and for a company to stay in the marketplace, 
they're obliged to change too. TT has  made promises of support that they 
can't or won't keep and it is costing  them in market share and repeat 
customers.

I own  numerous pieces of  both TT and Elecraft gear and they're both fine 
companies. There is however a dramatically different relationship between 
user and designers with Elecraft. There's excitement in owning a radio that 
truly *is* updated to keep pace with developments as TT claimed to do with 
the Orions but in fact has not. They have a  responsive organization that 
reads and replies to inquiries and suggestions and in general  continues to 
advance the capability of their product line through this ongoing 
interaction with their customers.

I really wish TenTec the best, but they're not helping their cause by 
making promises they don't keep and refusing to communicate regularly with 
their customers.

73
John K5MO

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