Y ES I FOUND THE BEST PLACE TO DO BUSINESS. I GOT MY FIRST LICENSE IN
1959
-----Original Message-----
From: Jim Vohland
Sent: Monday, July 23, 2012 11:36 AM
To: Discussion of Ten-Tec Equipment
Subject: Re: [TenTec] 40m BCI and Ten-Tec vs. Elecraft
I think some people will complain if you hangem with a new rope. Ten tec's
been very very good to me.
Sent from my iPad
On Jul 23, 2012, at 10:07 AM, d.e.warnick@comcast.net wrote:
>
>
> Well said, Wade. I can't wait for the bands to open up a bit so this
> endless whining will stop
>
> 73
>
> Dave
>
> WA3F
>
>
>
> ----- Original Message -----
>
>
> From: "wade staggs" <tvman1954@gmail.com>
> To: "Discussion of Ten-Tec Equipment" <tentec@contesting.com>
> Sent: Monday, July 23, 2012 8:00:43 AM
> Subject: Re: [TenTec] 40m BCI and Ten-Tec vs. Elecraft
>
> *There comes a time in every things life cycle, where the Labor Costs
> alone, would quickly eclipse the value of the equipment. I can imagine
> that
> this is always a tough call for the folks at Ten Tec to make. As for
> aftermarket parts, or an endorsement of someones board or service? If, you
> owned the factory, would you send someone to Joe Blow for an upgrade or
> modification? You would be endorsing someone Else's product or service
> with
> factors and business practices beyond your control. I could never
> recommend
> someone Else's services. As a person I could but, as a business that would
> be unwise. Personally, the other day I took 2 hours of my time to repair a
> neighbor's DVD/Blueray Player. He could have bought a new one at
> Wallyworld
> for $ 39.95 but, at a $ 65.00 an hour labor rate? For 2 hours labor,
> things
> would have been quite different. Several weeks ago, a friends Corsair just
> quit transmitting. After troubleshooting it, I found a ten ohm resistor
> open and a shorted cap in the keying circuit. If, I had been the service
> center. First, I would not have known the person or the radio's history.
> Instead of just fixing the one problem, and to making sure that all was
> well. The factory would have needed to check all functions, alignment and
> make sure that all factory mods and upgrades were done. The Labor and
> Shipping could have quickly piled up to be more than this Vintage Rig was
> worth, even on Epay! Which would you rather tell a customer? 1. Your Rig
> is
> too old and the repair bill would be more than we could recover if, you
> decide Not to repair it ! Or.... 2. Sorry, we can no longer get the needed
> parts. I know what I would say.*
> * I HAVE NEVER ..... called Paul Clinton or anyone at the service
> center with a schematic and smoking soldering iron in hand that they did
> not bend over backwards to help me out. In many cases Paul has sent small
> parts to me Free of Charge. Ten Tec is a business, They must follow
> business practices and guidelines. Call KenYaeChicom and try to get the
> service manager on the phone !!!*
> * End of rant 73 de
> Wade/KJ4WS*
>
>
> On Sun, Jul 22, 2012 at 9:34 PM, Jerry Haigwood <jerry@w5jh.net> wrote:
>
>> Barry,
>> This part we are talking about is not completely obsolete. Glenn of
>> DMS
>> Labs has purchased a large quantity of these parts (Motorola 68705P).
>> So,
>> TenTec cannot claim they cannot get the part. It is a matter that they
>> (TenTec) has chosen to not buy the parts anymore. When one of their
>> radios
>> hit a certain age, they do not recommend sending it in to them for repair
>> because they no longer want to work on it. At the very LEAST, Tentec
>> should
>> recommend who to go to in order to find repair parts and service. A
>> simple,
>> "We don't repair these radios anymore but we recommend you obtain service
>> from XYZ." A GOOD company would do that for their customers.
>> Jerry W5JH
>>
>>
>> -----Original Message-----
>> From: tentec-bounces@contesting.com
>> [mailto:tentec-bounces@contesting.com]
>> On Behalf Of Barry N1EU
>> Sent: Sunday, July 22, 2012 4:31 AM
>> To: Discussion of Ten-Tec Equipment
>> Subject: Re: [TenTec] 40m BCI and Ten-Tec vs. Elecraft
>>
>> On Sun, Jul 22, 2012 at 1:54 AM, Jerry Haigwood <jerry@w5jh.net> wrote:
>>
>>> I contacted TenTec to see what fixes they may have for the display
>>> logic board. Paul informed me they don't have any fixes for this board.
>>> Paul also stated that the Corsair II was so old that it is not worth
>>> fixing and he does not recommend sending it to TenTec for repair.
>>> Well, so much for that great TenTec support we have all been discussing.
>>>
>>
>> It's clearly not economically feasible for Ten-Tec to invest engineering
>> resources in designing a work-around for parts that are no longer
>> available
>> in a 25 year-old radio. I might not like it but I wouldn't blame any
>> company taking that position.
>>
>> Barry N1EU
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