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[TenTec] For those of us that try to assist - Please Help

To: "Discussion of Ten-Tec Equipment" <tentec@contesting.com>
Subject: [TenTec] For those of us that try to assist - Please Help
From: "Bob McGraw - K4TAX" <RMcGraw@Blomand.net>
Reply-to: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Tue, 25 Dec 2012 16:53:00 -0600
List-post: <tentec@contesting.com">mailto:tentec@contesting.com>
As one that does repair of electronics, {I am not soliciting any business and don't accept such} and as a general comment, may I suggest that when asking for assistance it is always to a great advantage to have as much detail initially provided as possible. All please understand, I am not being critical or criticizing anyone for their post, past, present or future in this regard.

From my perspective, information such as: model, firmware version, band,
mode, does the issue occur on all bands or just select ones, is it unique to a particular mode or certain operating conditions, such as Split or RIT etc. Is it unique to having the Speech Processor on or off, is there any external equipment or processing equipment connected or used, type of mike, mike gain, speech processor level. Is the radio under computer control or logging software, does it occur with a power amp, has it always done this or has this just started, is an external speaker being used or is it only the internal speaker or both, what changes have been made such as new firmware installed. These items are just to name a few of the many candidates that can cause issues.

My point, and I ask all, please provide as much detailed info as possible as it will be of great assistance to those of us that do try to assist. It doesn't concern me if one writes a page describing their issue, I'll sort through it. On the other hand, I find that it usually doesn't get a quick response and solution with a "one liner".


73
Bob, K4TAX






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