Hey Guys. I have a rotor controller from Idiom at its a great product. Stop
complaining and be thankful these guys are in business. You know how hard
it is to run a small business, costs keep rising but you are unable to raise
your prices. There is always someone who wants to beat you my price and you
loose business because people can only see the $$ and not the quality. How
about the long hours without pay ? So please give them a break.
73 Bill N1HWC
On Thu, Jul 24, 2008 at 11:56 AM, Doug Renwick <ve5ra@sasktel.net> wrote:
> Has anyone noticed an improvement with this company since Rob's email of
> July 3, 2008? Comments posted on eham and my experience indicate no
> improvement. Anybody have comments?
>
> Doug
>
> Greetings all,
>
> This is Rob, W7GH from Idiom Press. I took over the day-to-day running
> of
> the business from my father Bob W9KNI several months ago.
>
> I've made several rookie mistakes in running Idiom Press. I made the
> mistake of not having enough inventory at Dayton this year, and I've
> been
> dealing with a backlog ever since. I've been working like crazy to
> catch
> up, and I should be caught up by the end of next week.
>
> I realize that I've been difficult to reach lately, and I apologize to
> all
> the people whom I've inconvenienced. Once I'm caught up, then customer
>
> service will be much more prompt. In the meantime I'm doing the best
> that
> I can.
>
> 73,
> - Rob W7GH
> Partner
> Idiom Press
> http://www.idiompress.com/
>
>
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>
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