RFParts.com? That RF Parts? With this information prominently
displayed at the top of their home page (RFParts.com):
1-800-RFPARTS (1-800-737-2787) 1-760—744-0700 (USA) ORDERS:
rfp@rfparts.com 435 S PACIFIC ST SAN MARCOS, CA 92078
At the bottom of the page, they include:
HOURS OF OPERATION
Monday - Friday 7:30 - 4:00 pst
And also links to "Contact Information", and "Customer Service".
I have no relationship with RFParts, but hate to see disinformation
disseminated.
Steve
NN4X
----------------------------------------------------------------------
Message: 1
Date: Sat, 12 Oct 2019 15:55:16 -0400
From: "Bob Shohet, KQ2M" <kq2m@kq2m.com>
To: <towertalk@contesting.com>, "Tim Duffy" <k3lr@k3lr.com>, "DALE
LONG" <dale.long@prodigy.net>
Subject: Re: [TowerTalk] I need Amphenol connectors - where can I get
them?
Message-ID: <4969F85367B34ED79EDA1E7F67270FBF@BOBWINPC1PC>
Content-Type: text/plain; charset="UTF-8"
I want to thank N3BNA, AD3F, K3LR, N4KW and K1NY for their responses (public
and private) and suggestions.
I compared pricing and availability of the connectors listed in my post with
the three suggested suppliers, RF Parts, The RF Connection and DX Engineering.
I thought that you might be interested in what I learned:
RF Parts had the best combination of pricing and availability ? but had some
business practices that give me pause (Very good item website photos)
RF Connection had the similar but more expensive pricing with a very good
selection of connectors that were available. (website photos ? too small and
not enough detail)
DX Engineering did not carry one of connectors, had limited options (by
comparison) for other connectors, and their prices were 1.5x ? 3x the prices
listed at RF Connection and RF Parts. They offer free shipping for orders >
$100.
Some additional thoughts:
RF Parts did not provide any information about themselves on their website, did
not provide a sales/service phone number to talk with someone and accepted
payment ONLY VIA PAYPAL. No credit cards allowed! Nor was there a phone
number to call to speak directly with a person regarding parts and service,
which makes the possibility greater of ordering the wrong connector (they have
MANY choices for each specific connector). This matters when you can not
return an incorrect item unless they agree to take it back and THEN they charge
you a 20% restocking fee for the privilege. I am uncomfortable with these
business practices and I will not order from them even though they had the
lowest prices.
DX Engineering had exceptionally high prices (by comparison) for many of the
same items. When you are placing an order for connectors that is easily $200
at RF PARTS and is $300+ at DX Engineering, saving $10 on free shipping does
not nearly make up for the $100+ price difference. Plus I would still have to
order the other connector from a second company and incur additional costs plus
shipping.
The RF Connection had competitive prices, excellent options for each specific
connector and I have ordered from Joel in the past. I will call to order this
coming week.
Tnx to all & 73
Bob, KQ2M
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