John you are correct in your comments on Customer Service. All the companies 
that advertize for car insurance is a good example. Price is important but is 
secondary to Customer Service.
Paul Gates, KD3JF
Glen Burnie, MD
Retired pastor
K5XS@aol.com wrote:  
John,
  I don't think the message is hidden at all ;-).
  Your experience tracks with mine.  I have never had an  unpleasant 
experience with the company after owning their gear for about a dozen  years.
Bernie K5XS
 
In a message dated 6/18/2007 9:22:13 P.M. Central Daylight Time,  
wa4jm@earthlink.net writes:
When you  hear about lengendary customer service, the ONLY company that comes
to mind  is Ten-Tec.
A product, any product, is only as good as it's customer  service.
Is there a hidden message here?
Regards,  John-WA4JM
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