I had a similar experience a couple of years back. Customer support is not
what it use to be years back. Calls went unanswered, emails went
unanswered...I was about to trash the rotor controller and go to something else
when one day I decided to try calling once more and someone answered the phone
and got my problems taken care of. Next time I make a purchase decision their
products won’t make the list.
Google search on Idiom Press and see the eHam discussions....this is a long
running problem. I don’t trust the eHam reviews they seem to be bogus.
Cecil Acuff
Gulfport MS
K5DL
From: Mike Schultz
Sent: October 20, 2013 7:53 AM
To: topband@contesting.com
Subject: Re: Topband: Idiom Press
I've been waiting for an email response from Idiom press for 2 months.
Mike, KS0T
-----Original Message-----
From: Larry
Sent: Saturday, October 19, 2013 2:37 PM
To: topband@contesting.com
Subject: Topband: Idiom Press
Anyone know what is going on at Idiom Press? I placed 2 orders with them
online, so far after 4 weeks no response at all either email or phone
(voicemail full). My credit card was billed for one order, but that took 10
days to show up, the other has not been billed to my card yet.
Larry W8VVG
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