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Re: [TowerTalk] US Tower

To: <TOWERTALK@contesting.com>
Subject: Re: [TowerTalk] US Tower
From: "Ray Benny" <rbenny@sbcglobal.net>
Date: Sun, 10 May 2009 13:32:45 -0700
List-post: <towertalk@contesting.com">mailto:towertalk@contesting.com>
I've had terrible luck with US Towers in getting information and some parts and 
pieces from them. Their big concern is "Liability". I can understand this but 
it seems they take it to the extreme.

Recently I bought an older MA770 tubular tower that needs the lifting cables 
replaced. I have been working on towers for many years and have experience in 
installing, repairing and taking them down. Since I do not have a manual for 
the MA770, I called the US Tower office this past week to ask what size the 
cable is and how long of pieces I would need. The person who answered the phone 
is one of their knowledgeable sales/technical persons, but he would not tell me 
anything, not even the diameter of the cables! No matter how hard I tried to 
get any information from the guy, his response was that due to liability 
concerns, he could not tell me. 

So here I am with one of their towers and can't get any help from them. I've 
had this situation with them in the past with a different tower, but eventually 
got the info I needed from other sources. Of course it took a lot more time and 
effort to get the info needed. 

I just think that it terrible in not being able to get any follow up support 
from the manufacturer of such nice, well build equipment that so many of us use.

BTW, the cable on my MA770 looks to be about 1/4 inch in diameter, but is so 
rusted that I don't want to guess. Anyone know this information: cable size and 
lengths of the lifting cables?

Thanks,

Ray, N6VR




-----Original Message-----
From: towertalk-bounces@contesting.com 
[mailto:towertalk-bounces@contesting.com] On Behalf Of Mike
Sent: Saturday, May 09, 2009 9:04 PM
To: towertalk@contesting.com
Subject: Re: [TowerTalk] US Tower

Not a good suggestion unless you want to purchase a tower, parts cables go 
someplace local.

Mike

-----Original Message-----
From: towertalk-bounces@contesting.com 
[mailto:towertalk-bounces@contesting.com] On Behalf Of Alan Swinger


Suggest call US Tower.

-----Original Message-----
>From: Martin Staffa <geitaemort@sbcglobal.net>
>Sent: May 9, 2009 5:11 PM
>To: towertalk@contesting.com
>Subject: [TowerTalk] US Tower
>
>Some time ago their was a thread on replacement cable for the tower,� could 
>any one remember were to purchase that cable. I seem to remember some thing 
>about Chicago maybe not. Any road kill picked up along the way to field day 
>all ways gets thrown into the pot! 73 N1KGP Martin
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