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Re: [TowerTalk] Rigexpert AA-54 firmware update disaster

To: "'Raymond Benny'" <rayn6vr@gmail.com>, "'Ken WA8JXM'" <wa8jxm@gmail.com>
Subject: Re: [TowerTalk] Rigexpert AA-54 firmware update disaster
From: "Tim Duffy" <k3lr@k3lr.com>
Date: Tue, 2 Mar 2021 11:48:43 -0500
List-post: <mailto:towertalk@contesting.com>
Hello Ray

You should be able to upgrade the firmware with no trouble. Something went
wrong during the process of upgrading with WA8JXM and that caused the unit
to fail. I am not sure what happened.

73
Tim K3LR

-----Original Message-----
From: TowerTalk [mailto:towertalk-bounces@contesting.com] On Behalf Of
Raymond Benny
Sent: Tuesday, March 2, 2021 11:31 AM
To: Ken WA8JXM
Cc: Tim Duffy; Towertalk
Subject: Re: [TowerTalk] Rigexpert AA-54 firmware update disaster

I have an AA-54 analyzer and would like to upgraded the firmware. Is there
any reason I cannot do it myself?

I realize that Ken had problems but is this typical?

Ray,
N6VR/W7YA

On Tue, Mar 2, 2021, 6:20 AM Ken WA8JXM <wa8jxm@gmail.com> wrote:

> Tim,
> Thank you very much, I appreciate the help and the quick response!
>
> 73,
> Ken WA8JXM
>
> On Mon, Mar 1, 2021 at 11:42 PM Tim Duffy <k3lr@k3lr.com> wrote:
>
> > Hello Ken
> >
> > DX Engineering will help you - as we do for all customers. Send it to DX
> > Engineering and we'll upgrade the software and send it back to you. No
> > charge for anything.
> >
> > 73
> > Tim K3LR
> > CEO DX Engineering
> >
> > -----Original Message-----
> > From: TowerTalk [mailto:towertalk-bounces@contesting.com] On Behalf Of
> Ken
> > WA8JXM
> > Sent: Monday, March 1, 2021 11:38 PM
> > To: Towertalk
> > Subject: [TowerTalk] Rigexpert AA-54 firmware update disaster
> >
> > I recently tried the firmware update from the Rigexpert website and
ended
> > up with a disaster.
> >
> > The firmware update failed and now when I turn the unit on, the screen
is
> > nothing but hex trash.
> >
> > I tried the Rigexpert website and they told me to contact my national
> > reseller.  I contacted DX Engineering, where I purchased the unit.  They
> > checked into it and said my only hope was to send it back to the Ukraine
> > and that would probably cost as much as a new unit :(
> >
> > Does anyone have experience recovering from such an issue or
suggestions?
> >
> > tnx es 73,
> > Ken WA8JXM
> > _______________________________________________
> >
> >
> >
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> > TowerTalk@contesting.com
> > http://lists.contesting.com/mailman/listinfo/towertalk
> >
> >
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