[Amps] Shipping Damage

[W2RU - Bud Hippisley]

At 18:14 2005-02-24, Gary Smith wrote:
>A little sideways on this subject.  Recently, due to UPS's near over-the-top shipping fees, I have been using FedEx with excellent service.  Their (air) express rates are the same as the brown truck folks, but their ground rates are at least 30% cheaper with 5 day delivery guaranteed.

They may "guarantee" 5 days, but they failed to deliver in my situation two weeks ago.  The 4-pound electronics item I had ordered sat in a Texas FedEx facility for the first day and a half, was on the road for a day and a half, and then spent nearly five (!!!) days in facilities two hours away from me!   Total time en route was 8 days.  As a result of the run-around and conflicting stories from the four different FedEx people I spoke with, I've decided to deal only with companies who use anyone/anything else but FedEx ground for their lowest cost shipping.

Besides, of what value is their "guarantee" to the recipient?   In my case, I bought something from a supplier who offered "free" shipping.  Only the shipper would benefit from a refund, but it's usually the recipient who is concerned about how long it takes to ship the item.

Bud, W2RU