[Amps] EBAY SELLING

[KB0NLY]

I have had a similar experience.. Sold an old laptop on eBay, guy said when 
he received it that it would not turn on, i said ok send it back when i get 
it i will refund.  When it got back it wouldn't turn on but i noticed some 
of the screws were missing.  I took the remaining ones out and pulled it 
apart, he had taken the hard drive, CPU module, cooling fan, and a few other 
bits and pieces and put it back in such a way that it "looked" complete.  I 
denied his claim and went into battle over it, i won after stating to PayPal 
that he had removed parts and that it was returned in a significantly 
different condition than it was shipped to him.  I offered to ship the 
remainder of it back to him but of course he closed the claim because he 
already had the parts he had and realized i wasn't a pushover after all.

Bottom line, don't issue a refund until you get it back!  If you do that 
then your a sucker indeed.  This is why i have had to start selling 
everything AS-IS, and me return policy is set as such also.  So if a claim 
is filed now for some invalid reason, buyers remorse, or just trying to rip 
me off, they get a message stating that the auction clearly showed no 
returns, no refunds.  And i also put my own disclaimer on every auction as 
well.

As for PayPal and losing money...  I never leave more than $50 on my 
account, if i sell a large item as soon as i receive funds they are removed. 
My account has access to a bank account, an old savings account, with only 
the minimum to keep that account open, $10.  So if anyone ever tried to 
screw me they could get maybe $60, and i would just leave PayPal hanging and 
leave eBay for good.

73,

Scott KBØNLY


----- Original Message ----- 
From: "k7fm" <k7fm at teleport.com>
To: <Gudguyham at aol.com>; <amps at contesting.com>
Sent: Tuesday, February 10, 2009 9:08 AM
Subject: Re: [Amps] EBAY SELLING


> Recently, my son sold an item on eBay, using PayPal.  The buyer claimed 
> the
> item was not as represented and he had sent it back.  Son said, fine. 
> What
> he got back was a small package that did not contain the item, but a note
> telling my son that he had made a fool of.  Because the package was 
> smaller
> than the item sent, my son opened it in front of the UPS driver, and
> obtained a signed note from that driver.
>
> At that point, my son had money taken from his PayPal account but did not
> have the item.  He contacted PayPal, but they told him the file had been
> closed, since the buyer had indicated he was satisfied.
>
> Son called PayPal with no satisfaction.  He called eBay, with no
> satisfaction.  He then e-mailed them, with no satisfaction.  He then came 
> to
> dad, who is a lawyer.  I figured a demand letter with the documents in 
> hand
> (the nasty note from buyer is in the same writing and same purple pen ink 
> as
> the address label, plus the UPS declaration).  Try to find an address for
> PayPal.  I finally found out they had an office in California and mailed a
> letter there.  It just came back - not a valid address.
>
> PayPal does not want to be found.  They do not have addresses anywhere in
> there material.  They do not wish to be held accountable.  I tried a 
> number
> of fax numbers and finally one got through, although most did not work.
>
> After receiving my fax, they are considering reopening the file.  If I had
> nothing better to do, I would consider bringing a class action, so that 
> each
> buyer would get 12 cents back and I would make 150 million dollars in
> attorney fees and bid up the old Hallicrafters SX-88s to more than they 
> are
> now.
>
> 73,  Colin  K7FM
>
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