[Amps] Russian tubes and QRO-Parts

[Glen Zook]

I got another E-Mail from QRO-parts this morning in which they say that they changed the website 5 days ago.  I have not looked to see just what has been changed.  However, the changes were made after I placed the order.  Also, they chided me (not too bad) about ordering over a holiday period and expecting them to meet their delivery time!

Now I don't begrudge someone from taking a vacation.  However, I do believe that such a notation needs to be made on the website as well as keeping up with whether or not the tubes are in stock in the United States or if they are going to have to be delivered from Russia.  It is just not good business practice not to keep the information current.

Glen, K9STH

Website:  http://k9sth.com


--- On Fri, 12/31/10, Bill VanAlstyne W5WVO <w5wvo at cybermesa.net> wrote:

This is an all-too-common problem with small companies. They want a web presence, and they don't have a lot of money, so they take the lowest bid they can get to have "some guy" do it. They don't give a lot of deep thought to the fact that a website takes continuous maintenance, especially a retail website with constantly changing product offerings and inventory status.
 
Well, "the guy" who did the website disappears, gets a real day job, or whatever -- and the company can never get hold of him when they need him. More than likely, nobody in the company actually knows how to write advanced HTML code using today's high-level web design tools, which in any case they don't have. So they're stuck until... whenever.
 
It could even be that the original "some guy" website designer never gave anybody at the company the FTP login and password to access the source files on the server -- in which case, they couldn't update the site even if they knew how.
 
This exact thing happened to my daughter, a graduate interior designer, on her first website. It does happen. Obviously, I don't know that this is what is happening with THIS website, but... could be.