[CQ-Contest] Kenwood repair

[Bob Naumann - N5NJ]

For Kenwood repair try http://www.avvid.com

Clif Holland KA5IPF runs that business and is honest, and very reasonably
priced.

I have no affiliation other than as a happy customer.

73,
Bob N5NJ

----- Original Message -----
From: "Mark Beckwith" <swca at swbell.net>
To: <cq-contest at contesting.com>
Sent: Thursday, May 03, 2001 12:52 PM
Subject: [CQ-Contest] Kenwood repair


 >
 >  >After two years and five returns to the Kenwood factory, they told
 >  >me to go to Hell. I responded that I would go to ham conventions
 >  >and hand out papers describing accurately my experiences with
 >  >Kenwood support. They responded by sending me a USED TS-950SDX
 >  >with fewer filters than were in my broken SDX.
 >
 > I would have hoped they'd at least have sent Bill's own filters back.  I
take
 > the filters out when I send in the radios.
 >
 > I had a similar ongoing situation with Kenwood with my TS-850.  I also
have a
 > 950 and two 930s, and I am not inclined to turn my back on Kenwood if only
 > because of how much I prefer the radios when they ARE working.  The 850
works
 > enough to send my callsign and exchange as the second radio.  Mostly it is
an
 > SWL rig now.
 >
 > But I know this frustration.  One day after Field Day, the receive signals
just
 > didn't sound good like they used to.  Then the bad signal reports started
 > coming
 > in.  After multiple trips to Kenwood repair, the last time the rig came
back,
 > they said over the phone basically:
 >
 > "We can't help you, your rig is a pile of junk, we found multiple damaged
 > components, we don't know what you did, we don't know how to fix it, have
a
 > nice
 > day, that'll be $270."
 >
 > So, yes, I also know what Bill went through, and I wish they would have
offered
 > ME a working used 850.  I suspect it was a static discharge or Field Day
 > station
 > proximity which killed it (all that massive ERP, of course), but it is
 > definitely "off the mark" now.
 >
 > Mark, N5OT
 >
 >
 > --
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 > Administrative requests:  cq-contest-REQUEST at contesting.com
 >


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