[RFI] UPDATE: New annoying noise just started

myles landstein myles.landstein at gmail.com
Wed Sep 7 16:29:50 PDT 2011

I believe  this comment was addressed  "TO" me  incorrectly, as my comments  made no reference to  ARRL or any organization or person(s).

Perhaps his comments below were more for the original poster 

On Sep 7, 2011, at 4:22 PM, Brendan Minish wrote:

> It Seems to me that It's not appropriate to have a go at the ARRL's EMC
> volunteers like this in a public forum where they will have no
> opportunity to tell their side of this case. If there's an issue with
> how you feel they have handled something then take it up with the
> ARRL.  
> We also have no insight into the advice they gave you and if it was
> carefully followed.
> As an EMC volunteer for the IRTS most cases I have dealt with to date
> have been entirely resolvable to everyone's satisfaction by coaching the
> Victim in how to diagnose and locate the noise source by email and
> telephone along with follow-up on how to effectively mitigate the
> problem.
> On the occasions when I have made home visits to further assist, many of
> these could have been entirely avoided had the complainant actually
> taken the time to carefully follow all the advice given. I do try to
> explain WHY each step is necessary. 
> Things that spring to mind.
> Shack PC generating the noise, missed in the Shut off the power to the
> house test because it's on a UPS and "it didn't used to be noisy so why
> bother" Didn't bother to mention it on the phone or in email as 'sure'
> that the problem is next door. That one cost me a 1/2 day and around €40
> of fuel.
> Various things diagnosed as power line noise when they weren't, Again
> the real issue here is assuming the outcome will be 'X' so skipping
> important parts of the diagnosis process you are being asked to follow.
> This gets much more serous once significant utility company time has
> been wasted 'resolving' an issue not of their making, this kind of thing
> does not help the relationship between the utility company and
> amateurs. 
> -- 
> 73
> Brendan EI6IZ 

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