[RFI] Unbelievable (amazing) response time from utility company

[Michael Martin, RFI Services]

Kurt although the things you say may, sometimes be a fact, just because you hear it does not mean that it's an arc.  Statistically 85 times out of a hundred that I investigate a noise for most utilities the problems are not found to be arcing sources but do sound a lot like arcs. So the statement that if you hear it, it's a narc it's absolutely incorrect and you should never assume that just because you hear something it's an arc. Don't assume anything until you find the source. 
It is a fact that more times than not the company being accused of the cause is not in fact the cause. 
However, the more people accuse them of having power line noise the more they hire me to find what isn't! 
Thank you.
Got done did a great job of going out and locating the calls without assuming would it maybe and voicing a false opinion just to find he's wrong later. Everything he put in the article was on the money.
Thanks again to done for a good article short sweet to the point and accurate


⁣RFI Services
Michael Martin
240-508-3760
rfiservices.com

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On Feb 18, 2020, 10:17 PM, at 10:17 PM, KD7JYK DM09 <kd7jyk at earthlink.net> wrote:
>"I wanted to post this info as this is the fastest response time I have
>
>every encountered from a utility company, and it sure improved my 
>attitude regarding how some utility companies can indeed be very 
>responsive."
>
>Amazing.
>
>Some things I've recently learned added to things we've already known.
>
>Noise comes from arcing.
>
>The extent does not matter, as no matter how one describes it, it's 
>still just an "arc".
>
>If you hear it, there is an arc, they neither know, nor care how it was
>
>heard.
>
>If there is an arc, there is a potential for another "Paradise, CA" 
>incident.
>
>Based on this, persons may wish to push for repairs in under a day, to 
>prevent another incident, along with all that it became, and liability 
>to those that own, or maintain the equipment.
>
>As companies already have resources in place to locate, and resolve
>such 
>issues, then, "within four hours" (when they cared, and were held 
>liable), as it was just a few years ago, is not unreasonable.
>
>To not be "that guy", then, by the end of the work day is certainly 
>acceptable, unless, of course, as some of us have seen, arcs, sparks, 
>dripping material, burning poles, et cetera, at which point one may
>wish 
>to expedite things by dialing 911.
>
>Run with this, as it's their ass, not yours, unless of course, they do 
>NOT resolve the issue, as required...
>
>Kurt
>
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