[RFI] Unbelievable (amazing) response time from utility company

[KD7JYK DM09]

Amazing.

No, re-read, and think it though, without assuming anything, for 
example, things not said, or eluded to...

Kurt


On 2/19/2020 05:21, Michael Martin, RFI Services wrote:
> Kurt although the things you say may, sometimes be a fact, just 
> because you hear it does not mean that it's an arc.  Statistically 85 
> times out of a hundred that I investigate a noise for most utilities 
> the problems are not found to be arcing sources but do sound a lot 
> like arcs. So the statement that if you hear it, it's a narc it's 
> absolutely incorrect and you should never assume that just because you 
> hear something it's an arc. Don't assume anything until you find the 
> source.
> It is a fact that more times than not the company being accused of the 
> cause is not in fact the cause.
> However, the more people accuse them of having power line noise the 
> more they hire me to find what isn't!
> Thank you.
> Got done did a great job of going out and locating the calls without 
> assuming would it maybe and voicing a false opinion just to find he's 
> wrong later. Everything he put in the article was on the money.
> Thanks again to done for a good article short sweet to the point and 
> accurate
>
>
> RFI Services
> Michael Martin
> 240-508-3760
> <http://rfiservices.com>rfiservices.com <http://rfiservices.com>
>
> Get BlueMail for Android <http://www.bluemail.me/r?b=15818>
> On Feb 18, 2020, at 10:17 PM, KD7JYK DM09 <kd7jyk at earthlink.net 
> <mailto:kd7jyk at earthlink.net>> wrote:
>
>     "I wanted to post this info as this is the fastest response time I have
>     every encountered from a utility company, and it sure improved my
>     attitude regarding how some utility companies can indeed be very
>     responsive."
>
>     Amazing.
>
>     Some things I've recently learned added to things we've already known.
>
>     Noise comes from arcing.
>
>     The extent does not matter, as no matter how one describes it, it's
>     still just an "arc".
>
>     If you hear it, there is an arc, they neither know, nor care how it was
>     heard.
>
>     If there is an arc, there is a potential for another "Paradise, CA"
>     incident.
>
>     Based on this, persons may wish to push for repairs in under a day, to
>     prevent another incident, along with all that it became, and liability
>     to those that own, or maintain the equipment.
>
>     As companies already have resources in place to locate, and resolve such
>     issues, then, "within four hours" (when they cared, and were held
>     liable), as it was just a few years ago, is not unreasonable.
>
>     To not be "that guy", then, by the end of the work day is certainly
>     acceptable, unless, of course, as some of us have seen, arcs, sparks,
>     dripping material, burning poles, et cetera, at which point one may wish
>     to expedite things by dialing 911.
>
>     Run with this, as it's their ass, not yours, unless of course, they do
>     NOT resolve the issue, as required...
>
>     Kurt
>
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