[RFI] Samsung oven RFI update number II

[Randy Diddel]

Afternoon all,

Been working with Paul on the phone offline on this.  Paul brought up a great point-how do you know a neighbor does not have one of these stoves and that I am turning theirs on?  Point being that yes, it is fundamentally broken by design, but, Samsung needs to be held accountable for this.

Second point that Dave brought up-the oven is new. We have only had it in use since the end of January. BUT, we bought it last August when we started the complete Reno-gut-job on this house and it sat in the box for months. Lowe’s will not return it and I don’t even want to try and explain why and how it is ‘broken’ to them.

I am not really interested in bandaids and workarounds but if it come to that or kicking a 1200.00 stove to the trash, I may reconsider. Thanks to the folks that pointed out that I meant ferrite and not ferrets. I laughed harder than I should have at that!

I am going to try and get further up the Samsung food chain on this issue. A side note: our kitchen is 100% Samsung. Fridge, Microwave, dishwasher, and oven. All have some sort of touch interface but the oven is the only affected appliance. I would welcome the dishwasher starting and doing the dishes on their own!  HI HI

73

K5RHD

/randy



> On May 23, 2020, at 10:00 AM, rfi-request at contesting.com wrote:
> 
> ---------------------------------------------------------------------
> 
> Message: 1
> Date: Sat, 23 May 2020 14:14:41 +0000
> From: "Hare, Ed  W1RFI" <w1rfi at arrl.org <mailto:w1rfi at arrl.org>>
> To: Dave Cole <dave at nk7z.net <mailto:dave at nk7z.net>>, "rfi at contesting.com <mailto:rfi at contesting.com>"
> 	<rfi at contesting.com <mailto:rfi at contesting.com>>
> Subject: Re: [RFI] Samsung oven RFI update number II
> Message-ID:
> 	<BL0PR16MB246868D9586856D47AFC1ABC98B50 at BL0PR16MB2468.namprd16.prod.outlook.com <mailto:BL0PR16MB246868D9586856D47AFC1ABC98B50 at BL0PR16MB2468.namprd16.prod.outlook.com>>
> 	
> Content-Type: text/plain; charset="iso-8859-1"
> 
> A stove that turns on due to external events is broken.  What they are telling you is that it is broken but they don't know how to fix it.
> 
> Ed
> 
> ________________________________
> From: RFI <rfi-bounces+w1rfi=arrl.org at contesting.com <mailto:rfi-bounces+w1rfi=arrl.org at contesting.com>> on behalf of Dave Cole <dave at nk7z.net <mailto:dave at nk7z.net>>
> Sent: Friday, May 22, 2020 3:02 PM
> To: rfi at contesting.com <mailto:rfi at contesting.com> <rfi at contesting.com <mailto:rfi at contesting.com>>
> Subject: Re: [RFI] Samsung oven RFI update number II
> 
> If it is new, tell the company that sold it to you, you want your money
> back, a fix, or a different stove, and let them know why...  Nicely of
> course, but firmly.
> 
> 73, and thanks,
> Dave (NK7Z)
> https://www.nk7z.net <https://www.nk7z.net/>
> ARRL Volunteer Examiner
> ARRL Technical Specialist
> ARRL Asst. Director, NW Division, Technical Resources