[SD-User] EZ Master
Steve and Judy
hodgson at cytanet.com.cy
Sun Dec 9 02:12:07 EST 2007
A little off topic but it may help someone.
15/09/07 I made an online purchase of an EZ Master from Ham Radio
Solutions plus accs, cost EU 740, paid for via PayPal for
which I received confirmation.
After a couple of weeks waiting for the order to arrive I sent an
email to the order dept enquiring about the order.
27/09/07 I then sent an email to Fabio I4UFH with the same inquiry and received
a reply stating that they were waiting for a small mechanical part
that had been on order for 6 weeks and that the part was due to
be delivered the following week.
23/10/07 I emailed Fabio again requesting info.
30/10/07 I again emailed Fabio.
08/11/07 Back to emailing the order dept, again.
12/11/07 Emailed Fabio again requesting info.
Received a reply at last stating that they were in the process of
shipping my order and could I confirm the shipping address.
1311/07 Emailed confirming shipping address.
27/11/07 Emailed Fabio requesting info.
30/11/07 Emailed Fabio requesting info.
01/12/07 Received a reply that my order had been damaged at the post
office and had been returned so they needed to pack and ship
another order. Please confirm your address.
02/12/07 Sent an email saying that I have the feeling that you are not telling
me the whole truth and that these are just delaying tactics and that
I will give you until the 7th of December to fast ship the order.
If the order is not received by that date then a claims procedure
will be initiated.
09/12/07 Still no sign of my order, or any correspondence.
Looks to me that I am getting the runaround here.
It has now been nearly 3 months since placing the original order.
The order policy states that goods will be shipped within 15 days, this has
plainly not happened.
The EU740 left my account on the 15th of September.
If anyone else has placed an order and is experiencing similar problems
would they please post.
Likewise would anyone who has placed an order within the last three months
and received it.
73 Steve ZC4Li.
More information about the SD-User