[SEDXC] Alpha Support after the Sale Warning...

Dale M. Schwartz dale at immlawfirm.com
Tue Nov 30 12:05:08 PST 2010


Could the watt meter repair issue have anything to do with the fact that the company moved it's entire facility to a new building several miles away recently?  I know for a fact that they had a hard time getting their repair facilities up and going after the move, including the recalibration and testing of all their test equipment. They reported the moving pains and apologized to everyone on their newsletters and emails sent to customers. 
   I am somewhat surprised at bad reports of Alpha's customer service. I have been reading all the reflectors on Alpha LINEARS for some time, and 99% of their customers rave about their customer service. 
   I for one am using a 30+ year old Alpha 78, and it still puts out FULL power from it's original tubes, in spite of the fact I am constantly trying to blow it up. I have never been anything but very satisfied with the support RF Concepts has given me. Just one man's opinion. 
               DALE.   K4ROZ



Dale M. Schwartz & Asso., LLP
Attorneys at Law--Immigration &
 Nationality Law
Suite 450 RiverEdge One
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On Nov 30, 2010, at 10:36 AM, "Roger Hackler" <Roger.Hackler at comcast.net> wrote:

> Agreed!  My TL-922 is still just chugging along - Simple device and I can
> work on it!
> 
> -----Original Message-----
> From: sedxc-bounces at contesting.com [mailto:sedxc-bounces at contesting.com] On
> Behalf Of Tom W8JI
> Sent: Tuesday, November 30, 2010 10:09 AM
> To: sedxc at contesting.com
> Subject: Re: [SEDXC] Alpha Support after the Sale Warning...
> 
> This is not a reflection on Alpha or anyone else, but the more complicated a
> 
> device or system the more likely it is to run into problems. 
> 
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