Problem with Hercules II/Omni VI in CW

Ten-Tec, Inc.
28 Aug 96 14:35:43 EDT

I talked with Paul Clinton WD4EBR (service mgr. at Ten-Tec) and he
didn't think he'd be able to come up with a satisfactory answer 
without a little question and answer session about the amp's
performance over the telephone.  Paul's first question, naturally,
was "does it do it on SSB?", and knowing Paul he'll probably run
through a lot more questions after that.    
The direct line at his
desk is (423) 428-0364, and he's in from 8 to noon and 1 to 4 Eastern.
If you continually get a busy signal on that line (not unusual,
especially on Mondays) call the main switchboard at (423) 453-7172
and ask for him.  Thanks and hope we can solve this for you!

73 Scott Robbins KY2P Ten-Tec Customer Service/Sales Dept 

**************the Ten-Tec TITAN - a legend returns...

-------- Forwarded Message -------- 

Subject: Problem with Hercules II/Omni VI in CW
Date:    28-Aug-96 at 02:50   
From:    Steve Zettel,

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Date: Wed, 28 Aug 1996 00:22:05 -0600
From: Steve Zettel <>
Subject: Problem with Hercules II/Omni VI in CW

Dear Ten Tec Techs and Ten Tec Reflector Techs (sorry, couldn't resist, the
alliteration was too good!),

I recently sold a Model 420 Hercules II amplifier and a Model 253 Autotuner
to Mr. Brian Hunsaker W5CHH, who is using them with his Omni VI
transceiver. All seems well except for the following problem he reported:

Rig is doing great, except for one problem - amp goes into "overdrive" in cw
mode, unless I reduce drive on omni to almost nothing, resulting in only
about 150 watts output with amp. Any suggestions ??
Brian W5CHH

Although I did not operate CW a great deal, I did not note this problem
driving the Hercules II with MY Omni VI. I suspect that there is some
difference between our Omni's, but if the amp is at fault I will gladly pay
to have it serviced (or refund his money and shipping, whichever he
desires). I am hoping that you can shed some light on the problem for Brian
and me. He is a really fine gentleman, and I feel terrible that something I
sold, and represented as 100% functional, is not performing satisfactorily
for him.

Thanks for your time; hope to hear from you all real soon!

Steve Zettel  KJ7CH