Fri, 29 Mar 1996 13:56:38 -0500
>Sorry for whining. Just trying to express my concerns about this radio in
>an obviously futile attempt to make this radio contest worthy. Every
>conversation I have had with TenTec (and you echo this same thing in your
>emails) is that I should learn to adjust to the radio, and not the radio
>adjust to my needs. Well guess what... The things that bother me are the
>same things that keep a lot of other guys from buying it. I feel
>frustrated that I am forced to buy Japaneese and that the Japaneese seem
>(in my experience) to be more receptive to the ham community than the
>Americans. Tom Salvetti is a great talker. Meanwhile, his radio doesn't
You are right. I probably give them more slack than most because I
worked there for nine years. As a CEO, you should understand better
than most that the first job of a company is to stay in business, make
money, and prosper. Only a relative few of the Omni VIs out there in
radioland are owned by active or casual contesters. The cost
associated with even a small change to an existing product is
enormous. Not only is there cost associated with doing the work,
testing it, changing the documentation for both the customer and the
production tooling, but there is also the time/resources lost from
whatever new design/development project the improvement effort was
stolen from. Plus the cost associated with keeping the old customers
happy with upgrades.
The Omni 6 is a winner: High bang for the buck, super reliability,
great specs, and excellent service. If they recognize a real problem
they'll fix it. It was designed by committee with no active
contesters on it. It is not revolutionary in any sense but rather
evolutionary: it grew from a long line of steadily improving radios
called Omni, Corsair and Paragon. I had some input and maybe I was
the one who hooked them up with K1EA and N6TR.
Ten-Tec is 5% the size of any of it's honorable Japanese competitors.
They have no other commercial or consumer electronics lines over which
to spread the costs of new development. Tom Salvetti is a good talker
but also a good listener. There comes a time when you have to stop
patching up one model and start taking notes for the next. He'll
never tell you that because it will affect the sales of the present
models. That's a simple truth.
You are very involved and have been most generous of time and
resources to support contesting and the Ten-Tec reflector. For how
long - six months maybe. Give it a little time. Your business is in
a rapidly expanding market often oversubscribed and undercapitalized.
The amateur radio market is not expanding. These guys have been in
business for more than 30 years. They take a very hard and long term
view of the ham radio business and shoot for the center of the target.
They are successful survivors. Sure they could do better with more
resources and better market input. That's what this reflector's all
And I could still be there making $30K a year, taking grief from
appliance operators asking for a clarifier rather than RIT, old timers
looking for tuning controls, and contesters crying for an immediate
response to the latest thingy from K/I/Y at JA Inc - whatever. It can
happen, it sometimes does, at Dayton in the spring.
Keep the faith.