Thank You Ten Tec

[Reid W Simmons]

   Hi Ten Tec gang, and Reflectorites;
   
   
   I just wanted to drop a note and let the folks at Ten Tec know how much I 
   appreciate their products, service, and support.
   
   I bought my OMNI VI back in mid 1992 - one of the first production runs - 
   and have been loving it ever since.  The ONLY problem I have had was the 
   early expiration of the Logic Board 5 volt regulator, which was truly a "no 
   brainer" to diagnose, and Ten Tec promptly supplied a new part.  The only 
   changes I have made, other than adding filters, was the installation of the 
   new ROM.  I have not observed any of the problems some have reported with 
   the new version ROM.
   
   I have always found the Ten Tec Sales and Service personnel to be 
   exceptionally responsive, helpful, and knowledgeable.  This has NOT been my 
   experience with "YaeComWood" - assuming you can even find "intelligent 
   lifeforms" on the other end of their telephone lines!
   
   One interesting "experience" I had a few years ago with the YaeComWood people 
   was an attempt to get information on extending the transmitter range to cover 
   the 4 MHz Army MARS frequencies.  After a couple of months of "more 
   run-arounds than a track star does", I finally decided to analyze the circuit 
   myself and come up with a solution.  (Hey, boys and girls, can you say "clip 
   this diode"?)  Apparently they could not muster the collective brain power to 
   figure that one out.
   
   I also didn't like having to pay for all those numerous YaeComWood bells 
   and whistles that I didn't want, didn't need, and never used.
   
   And who cares how small you can make a rig?  Personally, having to use 
   tweezers to adjust the controls on a rig is not my idea of fun.  I like BIG 
   rigs that you can get into and play with.  The insides of the YaeComWood 
   rigs I have owned look like they were designed by the same people who dreamt 
   up the "Friday The 13th" movies!  Scarry, aren't they?
   
   The T-Kits have been a GREAT addition to the product line.  I have bought 
   several and plan to buy more.  The assembly manuals are at least as good as 
   the Heathkit manuals were (I used to work there), and the quality versus 
   price (especially the 1208) was far more than I have come to expect in this 
   day and age.  Sure, sometimes the shipping dates slip, but that happens when 
   products are perhaps announced too early.  I would much rather "have it 
   right than have it fast".  Please keep coming up with new kits.
   
   Hmmm, has Ten Tec ever thought about maybe coming up with T-shirts, coffee 
   mugs, hats, and such for us fanatics to buy?  I'd be interested.
   
   Thank you again Ten Tec and keep up the great work.  I'm a TEN TECer for 
   life.
   
   
   Reid Simmons, K7YX
   
   email:
   Reid_W_Simmons@ccm2.hf.intel.com
   rsimmons@triax.com
   

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