[TenTec] Customer Service

[Peter J. F. Shaw]

Greetings Ten-Tecers:

We know that Ten-Tec has good customer service.  Ten-Tec realizes the
value of customer service.
Apparently, some experts in the business world are re-recognizing the
value of customer service as well and writing about it.  Here is a
view point expounding the benefits.

* The Secrets of Customer Service *
The author of a new book on business strategy finds that many
companies do
not differentiate themselves clearly enough from the competition to
survive.
Learn how companies known for outstanding customer service
differentiate
themselves in the Business Owners' Corner.
http://www.plan.ml.com/zine/business/busstory51.html

{extracted from Merrill Lynch Online Today with permission]

73  Pete  K4LDR  Citrus County, FL on the Gulf

FL Contest Grp


--
FAQ on WWW:               http://www.contesting.com/tentecfaq.htm
Submissions:              tentec@contesting.com
Administrative requests:  tentec-REQUEST@contesting.com
Problems:                 owner-tentec@contesting.com
Search:                   http://www.contesting.com/km9p/search.htm