[TenTec] TENTEC Web Site down or gone?

[Simmons, Reid W]

Yap, Yap, Yap.  I don't think TT runs their own ISP.  I believe they buy
services from a "commercial" ISP that provides them with web space.  Yes,
perhaps the ISP is not as reliable as some others might be, but geesh, get a
life!  The inability to access a certain web page IS NOT the end of the
world!  Assuming the problem is not at your end (I have had no trouble
accessing it today), rest assured that the problem will be fixed.

Now, on to more important things.

Reid, K7YX

 -----Original Message-----
From: 	Bill_Ames@hyperion.com [mailto:Bill_Ames@hyperion.com] 
Sent:	Wednesday, October 13, 1999 5:07 AM
To:	Dale L. Martin
Cc:	tentec@contesting.com
Subject:	Re: [TenTec] TENTEC Web Site down or gone?






>> Give them a break...



I don't think so. It is very important for any business to have high quality
in
all aspects of their business. This is even more important when it involves
communications with their customer base. We expect TT to have the best
products
and service for their products. And, in my opinion, they do. I expect that
they
should have just as high of a standard for their Internet based services.
Unfortunately, they do not. There may be many valid reasons why this is so
and I
will give them the benefit of the doubt and agree that they are doing as
much as
they can. However I think it is quite proper to freely state that they have
room
for significant improvement in this area. If they were to poll this group
and
ask "What do you think of our Internet based services?" they would get few
well
dones and many "well, since you asked...".

Bill Ames
KB1LG



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