[TenTec] Re: Ten Tec Kudos; definitely a consideration

[JohnJJeff@aol.com]

Bill,

I had a very similar experience with Garland to that which you describe. I 
picked up a digital frequency display for occasional use with my old Omni A. 
It came with a non-standard plug, so I called Ten-Tec for the  pinouts. Spoke 
w/ Garland who had 'em memorized. Then he expressed doubt that I would be 
able to find the right molex connector, so he sent me out same, along with a 
hard copy of the pinouts. 

You just don't get that kind of service very often, certainly not at many 
places. But Ten-Tec continues to amaze at the level of help in the service 
department. This *has* to be a major consideration for anyone contemplating 
buying equipment today.

Glad you initiated this thread; kudos to T-T service are much deserved!

Jeff, W2ZU

--
FAQ on WWW:               http://www.contesting.com/tentecfaq.htm
Submissions:              tentec@contesting.com
Administrative requests:  tentec-REQUEST@contesting.com
Problems:                 owner-tentec@contesting.com
Search:                   http://www.contesting.com/km9p/search.htm