[TenTec] RE: TT Service

[Vincent Bond]

To add yet again to all that has been said about TT service, I recently 
purchased a brand new Omni 6+. About three months later, my rig developed a
leaky final transister. After a very pleasant phone conversation with Paul,
the Service Manger, I Fed-Ex'd the rig for repair. I received the repaired
rig seven days later (gone only ONE week!), via Fed Ex, and I have had
excellent service from it ever since. I consider that pretty darn good
service, based on my past experiences with Kenwood and Icom. This is one of
the main reasons I decided to purchase Ten Tec gear--the service after sale
is superior.

      Vince/K7NA

----------
>From: nw4p@martha.xtn.net
>To: Tentec@contesting.com
>Subject: [TenTec] RE: TT Service
>Date: Tue, Feb 22, 2000, 6:21 PM
>

>
> Gentlemen,
>    I very much agree with the 2 previous listings on TT
> service. I took my Omni 6+ to TT Monday afternoon, unannounced.
> I've had the radio since May of '98 and I just needed a once
> over. Usually if you call, Paul will work at getting your
> work done in a day or so, but unannounced my radio was ready
> Thursday.  Paul comes out with a list of what they had done
> with  NO Charge on the invoice. You cannot beat that. Besides,
> these guys are sincere in wanting to help. They have been
> patient with me on the phone when I wonder how I would have
> responded in the same situation. Anyway, that's one major
> thing that keeps me going back !!!!!
>                                Thanks and 73,
>                                Richard   NW4P
>
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