Fw: Re: [TenTec] Re: Hercules
Gerald C Totten
gctotten@juno.com
Wed, 10 May 2000 20:48:11 -0400
Re: TEN-TEC service,
Wait till you buy a new rig from Ken.... and it is dead out of the box
and the dealer wont take it back ( says it's company policy ) and you
spend a lot of money sending it to the east coast repair depot twice and
it comes back un repaired but with a big scratch on the face so you send
it to the west coast repair depot and they keep it for a month and when
you get it back it's still dead so you kiss your money good by.
TEN-TEC may not be perfect but I have never had that happen with them.
I can't begin to tell you the hours Garland has spent on the phone with
me or the boards he has sent me so I can swap them out and locate a
problem. I have worked in the electronics field for many years and I
appreciate the folks at TEN-TEC.
TEN-TEC and CW forever !!!
73
Jerry K8JRO
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