[TenTec] FREE...

[Bob & Linda McGraw K4TAX]

For some 15 years I was in charge of the Factory Service Dept for a
major electronics company.  I fought the often verbally bloody battles
between what upper management expected and what the customers expected.

Having owned Tentec radios for some 30+ years and having done business
with TenTec and knowing of their excellent customer support over the
years, it was my desire to have a service response system as good as
theirs.  Candidly....I never achieved that level......in my opinion.

73
Bob K4TAX

Gerald C Totten wrote:
> 
>   Are you guys trying to get the service department technicians in
> trouble?  Stan Brock reads the mail on the reflector from time to time
> and he may not know !!!!  Lets try to keep the free parts a secrete.  OK
> ?
>   I have said it before and I'll say it again, the folks at TEN-TEC are
> the best.  As a radio / electronics repairman, I have dealt with most of
> the companies out there and I wish they were all as good as TEN-TEC.
> 
> 73,
> Jerry  K8JRO
> 
> --
> FAQ on WWW:               http://www.contesting.com/FAQ/tentec
> Submissions:              tentec@contesting.com
> Administrative requests:  tentec-REQUEST@contesting.com
> Problems:                 owner-tentec@contesting.com


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