[TenTec] Jupiter taking a beating?

[duffyb01@fuse.net]

Every happy Jupiter owner on this list should post a positive review to counter the slamming that is occuring.  Keep it up, multiple times, until the childish bashers subside.

JMHO

Duffy

> 
> From: <n4lq@iglou.com>
> Date: 2002/04/26 Fri AM 10:18:58 EDT
> To: "Ten-Tec Inc. Amateur Radio Sales" <sales@tentec.com>, 
>    tentec@contesting.com,  bill@spoke.net
> Subject: Re: Re: [TenTec] Jupiter taking a beating?
> 
> The saving grace here is that all manufactures have the same opportunity 
> to bet bashed. I think the Eham forum is a great means of passing along 
> one's "feelings" but seldom do we see any technical data posted. These 
> same type forums exist for most any appliance. Check out epinion.com. 
> Here, you can find out about washing machines, vacuum cleaners etc. 
> Recently I researched carpet shampooers and made a determination on which 
> one to buy from epinion.com. My choice turned out wonderfully although I 
> did have to wade through some useless postings. 
> 
> So yes, these public forums will affect sales and rightly so. Question: 
> Would it be advisable for manufactures such as TenTec to solicit their 
> customers to post their opinions to eham? Assuming positive postings from 
> happy buyers would boost sales, it might be a good idea.
> 
> 
> Steve N4LQ
> -----Original Message-----
> From: "Ten-Tec Inc. Amateur Radio Sales" <sales@tentec.com>
> To: tentec@contesting.com
> Date: Fri, 26 Apr 2002 09:44:33 -0400
> Subject: Re: Re: [TenTec] Jupiter taking a beating?
> 
> > Folks:
> > 
> > The review process at eham.net exhibits some flaws.
> > 
> > It provides a terrific forum for axegrinders to bash Ten-Tec, or any
> > other
> > manufacturer or entity that they see fit.
> > 
> > You can see that there are two recent negative reviews of the Jupiter
> > there
> > that were posted by people who never owned the transceiver.
> > 
> > There is one individual who has posted a total of 11 negative reviews
> > about
> > the Jupiter to eham.net at present.  Only three of them (from the same
> > person) appear there presently.
> > 
> > I know who has an agenda and who doesn't - writing a negative review
> > is fine; if you didn't like the radio, or it didn't work properly, so
> > be it.
> > There are reviews that appear there that reflect that.  It's entirely a
> > different issue when you have 11 reviews of 1 radio posted by 1 person,
> > or have reviews that slam our equipment that are posted by employees
> > of dealers that don't sell Ten-Tec.
> > 
> > There's no way for the reader to know any of this - and the end result
> > are unjustified negative reviews.  That's a shame because ultimately
> > it's
> > going to lead to lost sales for Ten-Tec, and loss of revenue means less
> > products we're going to come up with in the future, less interest in
> > the
> > amateur radio market by our company, etc.   Don't think it doesn't have
> > an impact - it most certainly does.
> > 
> > Scott Robbins, W4PA
> > 
> > 
> > 
> > -----------------------------------------------------------------
> > Ten-Tec, Inc., 1185 Dolly Parton Pkwy, Sevierville, TN 37862 USA
> >    Contact Mon-Fri Eastern: Office/Tech (865) 453-7172 9 am-5 pm.
> >    Repair (865) 428-0364 8-4.  Sales (800) 833-7373 9 am-5:30 pm.
> >    Fax (865) 428-4483 24 hrs.  Visit us at <http://www.tentec.com>
> > 
> >    --->--->---> Please note: E-mail <sales@tentec.com> for sales
> >    and general product info only.  We presently do not offer
> >    repair, parts, or kit building tech support by electronic mail,
> >    please telephone (865) 428-0364 or (865) 453-7172.
> > 
> >    Ten-Tec manufactures amateur radio equipment, military and com-
> >    mercial use HF radio equipment, custom aluminum and steel
> >    enclosures and has an on-premises, fully equipped tool and die
> >    facility supplying metal and plastic injection mold industries.
> >    Potential tool and die, custom enclosure or communications
> >    electronics customer?  Contact us with your needs.
> > 
> >    
> > 
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> > 
> 
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