[TenTec] Re: [Ten-Tec516] (unknown)

[Paul Christensen]

> >You seem to have plenty of time to address me on the reflector, but
> > find it hard to find the time to talk about the "quirks" of your
products.
>
> It seems as if Ten-Tec is damned if they [do | don't]: if they don't
respond
> in the arena where the possibly unfounded criticism is made, they're not
> responsive; if the do, well, then, they have too much time on their hands.

Ten-Tec, like most companies, has a customer service and technical support
process in place for addressing such issues.  If you have a question that
cannot be easily answered by someone on this group, the reasonable response
is to make a concerted, pro-active effort and contact them directly; don't
expect Ten-Tec's customer support to be facilitated over this mail
reflector; there is no process in place for this.

-Paul, W9AC