[TenTec] WOW SERVICE!

[Dr. M.J. DiGirolamo]

At 10:59 AM 11/23/2002, you wrote:
> > Yaesu has had my VX-7R for two MONTHS!  :-(
>
>Which is the reason I switched to Ten-Tec 15 years ago.  I had a new Ft-980
>and got to use it 8 1/2 months out of its first year.


    Last year I sent my Yaesu in for repairs.  It took them 3 months and it 
was a royal pain in the buttocks to get anything out of them in the 
meanwhile.  The communications were poor at best.  Their customer service 
has fallen by the wayside.  I have truly lost heart with them and no longer 
see Yaesu equipment as "the apple of my eye."

     I will end on a positive note by saying that when it finally arrived 
it worked perfectly.

73,

Mike, W4XN