[TenTec] WOW SERVICE on ARGO V!

[John Bohnovic]

Gary,

Shooting a person in the leg so that you can provide first aid is not a 
good analogy to the service and reliability issue.

Jeff's analogy is out of context. No human has a warranty provided when 
they are born. TenTec provides a warranty on their equipment. TenTec loses 
when their equipment fails inside the warranty period. Not only does it 
cost them money to repair and ship the equipment, it also costs them in 
terms of their reputation with the owner of the failed equipment.

73..de John/K4WJ

At 04:29 PM 11/23/02 -0500, Gary Hoffman wrote:
>Jeff,
>
>Of course I understand your point.  And I appreciate the humor.  :)
>
>Of course, I would say you are a totally unreliable person if you
>shot me in the leg, but a great medical service technician if you fixed
>me up great.
>
>73 de Gary
>
>----- Original Message -----
>From: "Jeffrey Davis" <ke9v@comcast.net>
>To: "Gary Hoffman" <ghoffman@spacetech.com>
>Sent: Saturday, November 23, 2002 4:26 PM
>Subject: Re: [TenTec] WOW SERVICE on ARGO V!
>
>
> > * Gary Hoffman <ghoffman@spacetech.com> [2002-11-23 16:24]:
> > > Indeed, great service IS great service.
> >
> > Hello Gary!
> >
> > If I shoot you inthe leg but then provide immediate, professional first
> > aid, did I do you a favor? Would you "brag" about my service?
> >
> > :-)
> >
> > --
> > Jeff Davis <ke9v@comcast.net>
> >
>
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>TenTec@contesting.com
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73..de John/K4WJ
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   John/K4WJ in Pembroke Pines, FL
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K8PXG from 18 Jun 59 to 11 Feb 97
K8WJ  from 12 Feb 97 to 07 Apr 97
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