[TenTec] dealer networks: AES NO value added

AC5E at aol.com AC5E at aol.com
Sun Feb 2 07:53:49 EST 2003


If you look carefully at "bargain ads"  you will see terms such as 
"refurbished," "factory serviced," "demonstrator," "as new," etc., etc.. 
There's nothing wrong with that, they give the buyer a forewarning that 
someone else has touched the product in question.  And as long as the 
dealer/manufacturer is willing to stand behind the product I had just as soon 
have a "demo unit" as one NIB. 

But these terms all mean the same thing.  Once the box is open the product is 
"used"  under Federal law and must be sold as such.  State law is another 
morass entirely. 

According to my book on marketing several states will not allow a dealer in 
their state to resell a refurbished unit at all. Be that unit a car, a 
camera, an electronic device, or whatever.  Hence, we have outfits like Tiger 
Direct who buy quantities of  "refurbs"  and  legally sell them to buyers in 
states that outlaw that practice to their local dealers. 

Bottom line, the guy who made the product has an obligation to protect the 
buyer, the dealer, and the importer. He made it, it's his baby to rock. 

73  Pete Allen  AC5E


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