[TenTec] Public Opinion

Paul Christensen w9ac at arrl.net
Tue Feb 4 14:28:02 EST 2003


 > Anyone have feelings or thoughts on this?
 >
 > Bob I sure do.
 > First I'm not a techie but business type with two degrees and a CPA
 > certificate.
 > I am astonished that TT would announce a product so far in advance of
 > production and testing. I keep wondering how they survive financially.

 Rebuttal:

 First, I hold a J.D. law degree, a fully accredited MBA, and a double-baccalaureate in Electrical Engineering and Computer Science.
Big deal and so what?  In my opinion, it's Ten-Tec's prerogative to pre-announce the release of anything they want...on any terms
they want; they are the masters of their own business plan.

 Ten-Tec survives simply because they are obviously providing products and service that meet the demands of their customers.
Notwithstanding a plethora of "nit-pick" issues on this reflector, I believe it's fair to say that most folks who have tried
Ten-Tec....like Ten-Tec.  Ten-Tec offers many unique features in their products and a return plan that cannot be found elsewhere.
Even those on this group who endlessly complain about micro-chirps, black-colored face panels, silver trim rings, 100-watt power
blocks, and internal antenna tuners somehow manage to stay with this reflector.  I'm assuming its because despite the fact that
their products are not designed exactly and specifically to their needs, they nevertheless remain Ten-Tec users.  I don't think
there is any other group out there who is as passionate about their equipment as the Ten-Tec user.  (BTW - A close friend of mine
owns a Harley-Davidson motorcycle and guess what?  Their most dedicated owners are also their biggest critics...sound familiar?). My
take on this is that the equipment generally comes very close to their personal demands, but its that 5% of the total package that
we cannot seem to live with and generates the nonsensical feedback.

 The alternative is for Ten-Tec to keep absolutely everything a closely-guarded secret....just like Yaesu, Kenwood, and ICOM; they
are the masters of disguise and manipulation.   Instead of pre-release announcements on forthcoming products, let's just wait until
we see the ads on the inner cover of QST....just like the other three.  Which would you prefer?

 As to pre-payments, were all big boys and girls once we begin seriously considering the Orion class of equipment.  Seriously, if
you're having this much anxiety over an order placement (an order that is not executed until delivery), then you need to step back
and re-assess where you are in all of this.

 -Paul, W9AC



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