[TenTec] A/B Testing Flame Wars

[Mark Rauchfuss]

Pete,

Good point.

Mark,
KD7WEO


----- Original Message -----
From: "Pete Smith" <n4zr at contesting.com>
To: <tentec at contesting.com>; <1000mp at mailman.qth.net>
Sent: Wednesday, June 25, 2003 7:36 AM
Subject: [TenTec] A/B Testing Flame Wars


> I've been sitting here reading this back-and-forth, even though I've never
> owned a Ten-Tec radio. Seems like the discussion is getting into
> diminishing returns now.  One thing fascinates me, though.
>
> Earl reported sending his Orion back to Ten-Tec and getting it repaired,
> and six hardware upgrades performed without his asking for them, all
within
> the 30 day return period.  He also reported that he's been in
communication
> with Ten-Tec, who are actively working to determine whether his radio was
> for some reason below the standard specification.  In the meantime, there
> have been many other indications that Ten-Tec is following this discussion
> and is vitally interested.
>
> Well, they should be, but when was the last time you can recall such an
> active dialogue taking place with one of the Big Three Japanese
transceiver
> manufacturers?  Elsewhere we read that they are all preoccupied with the
> non-amateur market in Japan.  Well and good, but even the people in their
> US subsidiaries who depend on the amateur market for their livelihood
don't
> seem to be actively involved with their user base the way Ten-Tec
> is.  Perhaps they are as frustrated as we are by the seeming inability to
> communicate with the home office.
>
> So bravo Ten-Tec -- keep listening.
>
> 73, Pete N4ZR
> The World HF Contest Station Database was updated 17 June 03.
> Are you current? www.pvrc.org/wcsd/wcsdsearch.htm
>
>
>
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