[TenTec] ditsnbits auto-responder

[jsb at digistar.com]

On Fri, 19 Mar 2004, Grant Youngman wrote:

> > have folded a while back.  Don't get me wrong - I love my TT radios,
> > but they do need to improve their communications and attitudes in
> some
> > areas.
>
> Of the vendors whose radios I've owned, T-T is the only one I would ever
> contemplate using the word "responsive" with.  If there's an attitude
> (good, bad, or mixed) , at least there's enough communication to know
> there IS one :-)

My experiences with picking up the phone and calling Ten-Tec has been as
good as it gets.  Email is fine but it's as weak as the excuse "the dog
ate my homework"  - if you've got something to say, use the phone or write
a letter.  As much email as there is to handle at Ten-Tec i'm sure it's a
fulltime job for someone to wade through it.  And we know they do read it
'cause I always get a reply from Stan or Scott.

And as Stan's told me a number of times:  the more people email a request
to ditsnbits the more likely it will be implemented.  One guy emailing
them for a request isn't likely to see it done unless it's some hugely
obvious request that should be satisfied.




"Take it away, Leon, take it away..." - Bob Wills
73 Jason N1SU