[TenTec] Surprise from Heil

[Adam Farson]

Hi Larry,

That has been my experience too. I have been using Heil microphones since
1996, and have always had excellent results with them. Bob has always stood
behind his products; I also had a GoldLine with an intermittent switch, and
he very kindly replaced the entire microphone with a newer version. The same
goes for other minor items such as an intermittent in a mic cable.

I completely agree - a great company which really looks after its customers.

Cheers for now, 73,
Adam VA7OJ/AB4OJ


-----Original Message-----
From: tentec-bounces at contesting.com
[mailto:tentec-bounces at contesting.com]On Behalf Of W3UIO
Sent: Friday, May 07, 2004 13:49
To: tentec at contesting.com
Subject: Re: [TenTec] Surprise from Heil


Bob Heil certainly does go beyond the call of duty to
stand behind his products.

I had a switch on my Gold Line mike become
intermittent and e-mailed the company. Bob responded
to my e-mail and offered to either send me a new
switch or replace it free if I would return the mike.

Couple that with great products to boot!

Larry Gibbs