[TenTec] 7/20/05: Ten-Tec announces ORION II

[Steve Baron - KB3MM]

Yes.

Maybe yhey'll change their name to Yen Kec <gr>  and use the 'ifv we don't
get it right the first time, we 'll just sell you a whole new rig.

a very SAD DAY INDEED.


----- Original Message ----- 
From: "Bob Henderson" <bob at cytanet.com.cy>
To: "Discussion of Ten-Tec Equipment" <tentec at contesting.com>
Sent: Wednesday, July 20, 2005 16:57
Subject: Re: [TenTec] 7/20/05: Ten-Tec announces ORION II


> > >Will there be an ORION to ORION II upgrade that we can  get?
> >
> > No upgrade from one to the other. 7 circuit boards, filters, screen, mic
> jack
> > have all changed.  The cost to upgrade one to the other would be
> prohibitive -
> > we've elected not to offer it as an option.
> >
> > Scott Robbins
> > W4PA
>
> Having invested heavily in Orion and the provision of feedback to Ten Tec
to
> aid advancement of the product, these are not the encouraging words I had
> hoped for.  This reads very much like a "screw you" and not at all what I
> expected of the legendary Ten Tec customer service.
>
> Just now, I'm feeling I have just been appointed to the ranks of the
> disenfranchised.
>
> I am awestruck that Ten Tec is prepared to risk trashing its reputation in
> this way?
>
> Bob Henderson, 5B4AGN
>
>
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