[TenTec] Ten Tec's return policy

[Jeff Frank]

Come-on. As I read what happened, the guy returned one Orion (per TT's return policy) and then wrote an unfavorable report on the equipment. If they were afraid he was some kind of a nut-job whey didn't they say to him "Ok, but this time we're not going to let you return it, if you don't like it?" They are the only place he can get a new Orion and they know it. It's not like he has any other choices. Maybe he's not in love with them either. But it almost sounds like a personal thing going on here on their part. Shouldn't be. Their policy is part of how they choose to do business and I would hardly say this fellow has displayed a "pattern" of abusing their policy. 

Jeff KX2P