[TenTec] Gripes about the Orion

Joseph A. & Ruth O. Ryan ablee at bellsouth.net
Thu Jun 23 14:57:19 EDT 2005


Thank you!  I agree totally.
Joe, KX4JR

At 11:41 AM 06/23/2005, you wrote:
>If one has a problem with the way his Orion works, then here are my
>suggestions:
>
>1.  a.  Describe the difficulty as precisely as possible.
>      b.  What were you doing when it occurred?
>      c.  Is it repeatable?
>      d.  What did you do to recover from it?
>      e.  What version of firmware / software are you running?
>
>2.  Do the above as dispassionately as possible.  Nobody on this reflector
>cares if you are unhappy or upset, in fact some of us laugh at your stewing
>in your own juices.
>
>3.  Send a copy of your report to Ten-Tec.  They care, but if you are
>seeming to cuss them out, they may put your message at the bottom of their
>stack -- I would.
>
>4.  Stop being a cry baby (see #2 above).
>
>73, Mike N4NT
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