[TenTec] Still great service at Ten-Tec

[Joseph A. & Ruth O. Ryan]

Amen!!!
Had sent my Orion in Sept. 6th - wasn't xmting. Got it back today - 
exactly 2 weeks. No Charge!! Only cost-my
shipping to Ten-Tec was slightly over the 1 year warrantee.  Mine was 
new when purchased in 2004.
Repaired:
Besides replacing the transistors listed below, and most of the 
updating of boards, etc. also re-aligned the
Synthesizer Board, etc.  Also, something about the 'R' voltage 
staying on during TX (?).
GREAT SERVICE!
Try that on the other manufacturers of Ham Gear.
73's
Joe, *****

At 05:47 PM 09/20/2005, you wrote:
>I thought I should report my recent great experience with Ten-Tec Service.
>
>I had to send back my Orion for repairs after I made a dumb 
>mistake.   To make a longer story short, while testing the T/R 
>circuit in my SB-220, I think I got 110v ac on the line to the TX 
>OUT connection and blew some T/R switching transistors.   After 
>about 2 weeks TT sent the Orion back to me and it was better than 
>before.  Besides replacing Q8,Q9,Q10 and Q11 on the CPU/DSP board 
>they updated several boards.  I bought my Orion as a demo and 
>apparently it was made in 2002, since the serial no ends in a 
>2.  Here are the mods they made:
>
>      Updated synthesizer board
>      Updated power distribution board 3-#30662
>      Updated ALC circuit on I.F. converter board
>      Updated mic power supply circuit on CPU/DSP
>      Added RFD filter to Mic cable 1-#81983
>      Checked Alignment and operation and made a 48 hr burn-in
>
>The repair cost was very reasonable and they shipped it back 
>promptly.  Everything works fine now.
>
>And so does the QSK circuit added while restoring and updating my 
>old Heathkit SB-220.  I implemented the circuit designed by R.L. 
>Measures, AG6K.  It uses a vacuum relay for switching RF out, a reed 
>relay for the RF in, and electronic bias switching.  It works 
>beautifully, switching in about 2 milliseconds, and is very 
>quiet.  I trigger it from the AMP 1 open collector output of the 
>Orion.   The SB-220 plate current is zero between dits and 
>dahs.  Zero to 1500 watts PEP in 2 milliseconds!  Well, I do use an 
>8 millisecond ramp setting on CW and there is a 15 millisecond delay 
>set in the Orion.  Hey, this is old stuff, but it was a fun building 
>project.  I will put the amp on Ebay later for sale.
>
>My thanks to Paul Clinton and his service group at Ten-Tec.  Keep up 
>the good work.
>
>Paul Gallier, WQ1C
>_______________________________________________
>TenTec mailing list
>TenTec at contesting.com
>http://lists.contesting.com/mailman/listinfo/tentec