[TenTec] Reflector is getting effective at killing sales

[Rideout Family]

If TT were to follow up on every picky comment on this reflector they 
would never have the time to build radios.  In case people don't know 
they are in business to make a profit.

Art WA6IPD

>> Look, here's the deal:  I'm a big supporter of the guys in Sevierville.
>> That being said, they evidently don't have the resources to:
>>
>>    1. publish a known bug list
>>    2. acknowledge to the bug reporter whether or not they have confirmed a
>> reported bug
>>    3. publically assign bug fix priority or expected fix date
>>    4. announce expected date of next firmware release and what fixes it will
>> contain
>> etc. etc.
>>
>> So what happens is that a large number of Orion owners are left with a few
>> pet bugs that might really annoy them (whether or not they annoy anyone
>> else) and not the foggiest notion if Ten-Tec even knows about the bug, let
>> alone if/when it will be fixed.  On a periodic basis, the Orion bug topic
>> comes up on the reflector and there can be a natural kneejerk response by a
>> slew of Orion owners to pile on with a complaint about their pet bug.
>> Because this keeps happening over and over again, it can skew the perception
>> of the Orion toward the negative.
>>
>> So we're caught in an Orion Groundhog Day until someone figures out how to
>> break the cycle.
>>
>>
>> 73, Barry N1EU
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>> TenTec at contesting.com
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>>
>>
>>